Hello! Welcome to our shop! Quality is the first with best service. clients are all our friends.

Product Details:

1. Material: polyester fiber surface, sponge interlayer

2. Size:

40x60cm

50x80cm

40x120cm

80x120cm

100x150cm

120x160cm

140x200cm

160x240cm

180x300cm

3. Scope of application: corridor; entrance; door; living room; lobby; kitchen; bedroom;

Product advantages:

(1) The fabric feels soft, comfortable, flexible and anti-static. (2) Easy to clean, can be washed directly by washing machine or hand, does not fall off, does not fade. (3) No odor, no harmful substances. (4) Wear-resisting, durable, corrosion-resistant, washable, dust-proof

Note: Due to different measurement methods and fabric characteristics, size may exist error, normal in 1-2cm or so; due to different monitors, shooting technology and personal definition of color, there may be slight color difference.Thank you for your understanding.

Buyer question:

1. Q: How long is the delivery time of the package?

A: Shipment within 3-7 days after placing the order

2. Q: What if the received package is damaged or part of the goods is lost?

A: You can contact us, we will re-deliver the goods for you, or give you a refund, and do our best to make you satisfied

3. Q: What is the washing method of this product?

A: machine wash and hand wash(Recommended to wash by hand)

Precautions:

(1) Due to packaging problems, the carpet may have some creases, as long as gravity is used on the carpet for 1-2 days. Can make the crease disappear or use the crease for a while to disappear automatically (2) Due to different display settings, the actual product may have a little color difference, subject to the actual object received, thank you for your understanding! (3) Please allow 2-5 cm error in the size of the product, thank you for your understanding!

We will ship within 2-4 business days after the payment is cleared. Make sure your address and phone number are correct before you buy. Please do not give us a low score of 1 or 2 points because we ship quickly, but overseas shipping depends on many factors. Thank you for your understanding!

We sincerely hope that you can give us a good evaluation. We will do our best to improve the quality of our products and services. If you have any questions, you can chat with us or leave a message online and we will resolve the issue until you are satisfied with our products and services.

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SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Adele-Online (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of http://smarte-mart.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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